FAQs

How do I enter a competition?

Browse our competitions and click “Enter Competition” for the one you would like to enter. Select the number of tickets you would like, complete your details on the entry form and checkout. You will need to confirm that you accept our terms and conditions, you can read them by clicking here. You will receive an email confirming your entry, please check your junk mail folder.

There is also a free entry method available, (see Ts & Cs Clause 3.9.2).

How will I know if I have won?

We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.

How long is the competition open for?

The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.

Can anyone enter the competition?

The competitions are open to residents of the United Kingdom only who are 18 years or older

Can I exchange my prize?

Unless a cash alternative has been listed, the prize advertised for the draw is final.

How do you use my personal data?

We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.

We do not share your data with any third parties unless this is necessary for administering the competition.

Full details of how we use your data are included in our Privacy Policy which you can read here www.behappycompetitions.co.uk/privacy-policy.

If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.

You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.

If I win, do I have to participate in promotional exercises?

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

Even if you do not want to participate in any promotional exercises, we may have may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.

How is the winner decided?

All ticket numbers are entered into the draw. The winner will be chosen by Google Random Number Generator live on Facebook to ensure complete transparency.

What are my chances of winning?

The maximum number of entries is stated on each competition, your chances of winning will depend on how many tickets you purchase. You can increase your chances of winning by purchasing more entries.

I haven’t received my confirmation email

If you haven’t received an email from us confirming your entry, please check your spam folder. If it is not in there, please email us at [email protected] and we will be happy to help.

Can I get a refund of my entry fee?

We do not offer refunds of entry fees.

My question hasn’t been answered here

If you have any questions that have not been answered here, please email us at [email protected] and we will happily answer them for you.